Frequently Asked Questions & Support

We answer our most frequently asked questions to help you maintain your Pride Mobility product

If you have any questions about your Pride Mobility product, please review our comprehensive FAQ. If your question remain unanswered however, please ask submit a question below.

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If your question hasn't been answered in our library of FAQs, why not ask us and we'll email you and publish the answer if it's helpful to others.

Current Top Ten Questions

Question

How long do batteries last in a scooter before they need to be replaced?

Should I have my scooter serviced?

If I disconnect my scooter from the charger when the green light has come on, and I plug it in again a short time later, why doesn`t the green light come on straight away?

Do I need to Tax & Insure my scooter

Should i buy my scooter from the internet or a local high street dealer?

If I stop to talk to someone, my scooter breaks down and I have to turn it off and turn it on again to make it work.

When I drive up a hill my battery gauge drops into the Orange or sometimes the red?

Can I charge the batteries from my Revo scooter off of the scooter, or do I have to put them on the scooter to charge them?

I have an Elite Traveller scooter which I love, do you offer a bigger battery for it?

I have lost one of the body panels from my Elite Traveller scooter, can i get a replacement?

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Buyers Guide
This section contains information on our product ranges in simple to understand plain English helping you to understand the differences between our key products and ranges.

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About Pride
Pride is a world leader in the design, development and manufacture of mobility products - power chairs, scooters and lift chairs - for people with disabilities and mobility impairments. Head office is based in Exeter, Pennsylvania, USA and Pride has subsidiaries in the UK, Netherlands, Italy, Canada and Australia. Pride is devoted to establishing a global representation to ensure customers worldwide are best served.

The Pride Product Range
Quantum Rehab
Jazzy Power Chair
Pride Scooters
GoGo Travel
Pride Lift Chairs
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Q-Logic
Tru-Balance
Synergy Cushions and Backs
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If you're looking for an owner's manual, a spare part or the latest information for your Pride Mobility product, you can use our comprehensive resource centre to find exactly what you're looking for.

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Frequently Asked Questions & Support

We answer our most frequently asked questions to help you maintain your Pride Mobility product

Search

Ask A Question

Current Top Ten Questions